Look of Australia RETURN & REFUND POLICY

All sales are final. We do not offer refunds for change of mind. For online purchases only, we will exchange or provide a credit note within 30 days of the purchase date provided that items are unused, unworn and in their original condition with packaging. There are no refunds, exchanges or credits on sale items.

Orders can be returned for credit in-store or posted at customers own expense. Please use a reliable and trackable return service as LOOK OF AUSTRALIA will not take responsibility for any returns lost or damaged in transit.

If you believe your product to be faulty, please contact our store via email with your order number. A member of our customer care team will be in touch with further instructions.